AbbVie Deutschland GmbH & Co. KG sucht in eine/n National Manager External Customer Engagement & Innovative Care (all genders) Neurotoxins / Migraine (ID-Nummer: 13559012)
casavi GmbH sucht in München eine/n Technical Customer Service Manager (m/w/d) München/Berlin/Frankfurt a.M./remote (ID-Nummer: 13664324)
With a modern BPM solution, we are improving our digital customer experience that gives access to our broad service portfolio. Brief description of the post: As a Project Manager for Digital Business Process Design you will support the successful delivery of higher complexity process redesign projects along a program of improvement, optimization and redesign.
For this important task our client is looking for a Trade Marketing Manager to support all sales activities in the DACH region. YOUR ROLE You support sales activities in the DACH market by conducting market and competitor analysis and by providing market insights You support the development and execution of the growth strategy You plan, deliver and track BTL activities You provide required product information and create sales stories for New Product Developments You cooperate closely with brand management You ensure compliance with legal, category and customer requirements You support e-commerce activities from a marketing point of view YOUR PROFILE You have more than 3 years’ experience in trade marketing in the FMCG industry, ideally in the food industry You have proven your ability to conduct market analysis and transfer them into sales argumentation As a person you have a hands-on attitude with the ability to roll up your sleeves and you feel comfortable with working in an agile, entrepreneurial company environment from home You have strong analytical skills combined with creativity and digital affinity You have excellent communication skills You have a bachelor's or master’s degree in marketing, or a similar qualification You are fluent in German and in English This position offers an important role within a growing, non-bureaucratic company environment which values entrepreneurship and agility.
fido GmbH & Co. KG sucht in eine/n Customer Relationship Manager (w/m/d) mit Schwerpunkt Digitales Beziehungsmanagement, HubSpot und datengetriebene Kampagnen (ID-Nummer: 13667846)
Wenn Du Lust hast, ganz vorne mit dabei zu sein, dann bist Du bei BusinessBike richtig. Was es zu tun gibt: Als Manager Customer Experience verantwortest Du die operative Steuerung und strategische Weiterentwicklung der Bereiche Customer Care sowie Claims & Insurance.
As an HSE Site Manager, you contribute to improving Health, Safety, and Environmental performance on wind turbine construction sites across Germany. You support projects from the delivery of components through crane operations, installation, and final commissioning.
Responsible for driving sales, this role educates key stakeholders on vacuum technology advancements and best practices. Focused primarily on the Scientific market, the Sales Engineer manages and grows business within a defined territory, identifying opportunities with both new and existing customers. The role also coordinates account activities across internal departments to ensure full customer satisfaction.
We are looking for a new colleague – Manager of the Shift Team within our Server Services Operations Department at DHL IT Services. You will be responsible for global 1st level IT operations support globally.
Customs Operations Manager (m/w/d) Prozesse steuern. Verantwortung tragen. Zoll strategisch weiterdenken. Sie verstehen Zoll nicht nur als operative Pflicht, sondern als strategischen Bestandteil moderner Lieferketten?
To meet the ambitious growth targets of the specialized nutrition business in EMEAI, ADM WILD is seeking for an experienced “Technical Business Manager (gn)” who will take a crucial role in leading and driving technical business activities. Positionsbeschreibung With your passion for (Sport) Nutrition and your commercial mindset you develop, execute and implement all specialized nutrition projects in the EMEAI region You lead and support the development of powder blends in the EMEAI region, working closely with other units and other cross-category teams As technical customer contact and proactive technical business driver you provide guidance, support and technical management of all accounts and projects for this category You build-up, lead, coach, and train a team of scientists and technicians.
Senior Project Manager KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player.
Technical Sales Manager - Nigeria KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player.
Technical Sales Manager - Nigeria KHS is a subsidiary of Salzgitter AG. As one of the world's leading manufacturers of filling and packaging systems for beverages and liquid food we are a world-class player.
Customer Experience Manager für die BMW AG (m/w/d) Wir gehören zu den Top 10 der Zeitarbeitsfirmen in Deutschland. Als verlässlicher Partner für Unternehmen und Arbeitnehmer bieten wir Ihnen spannende Karrierechancen in verschiedenen Branchen.
Track and TraceReviews reports (generated by the Performance Reporting & Exception specialist) and sends them to the customerTakes and registers all customer complaintsEnsures the cycle of job from Rate quote to delivery and billing is within Customer expectationDrives solution of customer complaints by solving it directly or assigning tasks to other functionTakes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates Your profile should look like: Minimum 3 to 5 years Experience in related fieldGood communicative, analytical and administrative skillsGood organizational skills to manage different Customer requirements and deadlinesGood knowledge of forwarding business (Logistics) , DHL Global Forwrading products (AFR/OFR) and business systemsGood knowledge of Customer Service processes and systemsAbility to identify and meet customer needs in a pleasant and friendly mannerExcellent communication and interpersonal skillsCommercial attitude and Ability to prioritize tasks We offer: International and strong brand support with clear processesFlexible working hours with possibility of occasionally working from home upon agreementPossible further career development with global internal training planCompetitive salary If this is something you would like to do, don’t hesitate and start your application.
Sie berichten der Vertriebsleitung und sind Teil eines Sales-Teams mit insgesamt ca. 4 Area Sales Managern sowie Support-Funktionen (Sales-Support, Customer-Service & Operations). Ihr Schwerpunkt ist die aktive vertriebliche Verantwortung für die o. g. internationalen Regionen.
Betriebsarzt Home Office Mitarbeiterevents Mitarbeiterrabatte Obstkorb Parken Weiterbildung Jetzt bewerben Produkt-Highlights Ihr persönlicher Kontakt Moritz Neuburger HR Manager POLYTEC COMPOSITES Alte Münzesheimer Straße 4 76703 Kraichtal-Gochsheim Deutschland www.polytec-group.com
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Software AG (Apama, Terracotta) – min 2 years experienceJava.
Customer Care Manager bAV (w/m/d) PS Direkt - Job perfekt In der Rolle als Customer Care Manager bAV (w/m/d) übernehmen Sie eine zentrale Funktion im Austausch mit Kundinnen und Kunden.
Prince 2) An experienced professional contributor with responsibility for an advanced area of work in the professional field Knowledge and/ or experience in application of the subject matter expertise as described in the relevant Competencies Development sheets Inquisitive and analytical mind and excellent understanding of the role and potential for IT in a business context Proven ability to manage non-direct reports to achieve results and work in a multi-cultural multi-functional environment where consensus is critical for success Customer and end-user focused and excellent oral and written communications skills Analytical skills, conceptual thinking, customer focus, seeking information skills, forming relationships, planning and organization skills and teamwork WHAT IS THE PLUS POINT(S) Strong knowledge in current EDI industry standards (EDI, ANSI, RosettaNet, etc).Familiar with EDI implementation best practices and guidelines.Sound knowledge of Business Process and back-end applications ( DGF, Express, Supply Chain and Global Mail)Competent in EDI Technologies / tools.
Als Customer Success Manager (m/w/d) für unser innovatives KI-Tool bist du die zentrale Ansprechperson für unsere Kund:innen und begleitest sie dabei, das volle Potenzial unserer Technologie zu nutzen.
Bewerben Sie sich jetzt und erfahren Sie mehr über weitere interessante Jobangebote als Customer Service Manager (m/w/d) in Köln und Umgebung! Auf einen Blick Ausgeschrieben seit: 13.03.2026 Branche: Vertrieb Tätigkeitsbereich: Vertriebsassistenz (m/w/d) Einsatzort: Köln Bewerbung: Ohne Anschreiben Referenz-Nr.: 408075A47680
Lead the full sales cycle from first contact to contract signature. Establish and manage international sales channels, partner networks, and key accounts. Conduct negotiations at C-level with OEMs, Tier-1s, and enterprise customers.
Your Mission: Turn Strategy into Success Stories At GK – a global leader in retail technology and part of the Fujitsu Group – you´re not just managing projects, you are driving transformation. As a Project Manager (all genders) you´ll lead strategic initiatives for Central and Latin America`s largest retailers, ensuring every milestone delivers measurable impact.
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
Shape the Future of AI‑Driven Retail Experiences At GK – a global leader in retail technology and part of the Fujitsu Group – you won’t just manage projects. You’ll help redefine how retailers use AI to elevate customer experiences, streamline operations, and unlock new business potential.
Work Setup: 100% remote.Travel required ~50% of the time, often overnight/multi-day.Scope of the RoleGeographic Scope: Domestic; Northeast Region of the USInteraction: Internal teams and external clientsInfluencing Factors: Market conditions, customer needs, technical requirementsFinancial Impact: Directly responsible for annual service revenue; manages % of regional service targetsService Reach: Supports multiple functions/customersDirect Reports: None
This position offers opportunities for promotion after gaining certain experience and a proven track record. Support or fully manage digitization projects according to agile methodology depending on size and complexity (for larger and more complex projects there will be a dedicated project manager) Be an advocate for agile project management methodology (empower business functions to fulfil their roles; e.g. product owner) Define initial product backlog in collaboration with the product owner and process experts Write user stories for all project activities and estimate efforts in collaboration with process experts and automation designer(s) Define sprint cycles and plan sprints Plan, host, manage and document sprint review meetings (derive backlog for next sprint) Manage a reasonable scope considering cost & benefits Prepare status reporting & presentation in team meetings Facilitate daily standups for project team Independently design digital processes with medium to high complexity Independently check existing process documents and revise/provide details together with process experts, considering best practices (BPMN 2.0) Independently analyze processes with regard to their automation potential Independently optimize processes at task level and develop a digital target process in close coordination with automation designers Present process design to senior stakeholders Ensure buy-in of key stakeholders (automation designer, process experts, process owner) Support the automation designers for the technical implementation Provide instructions to automation designer and assist during technical implementation Support integration and user acceptance test Independently define and perform test cases with process experts Support test coordination and create test documentation Support go-live and hypercare phase (e.g. conduct trainings and provide coaching) Support change management activities Present and communicate process changes in an understandable way Ensure that users understand and take account of technical process changes Facilitate knowledge sharing within CoD & digitization community Share experience and document lessons learned Help further improving our methodology and align on best practices Skills/Qualifications Degree in business informatics or business management, with a focus on accounting/controlling At least two years of professional experience in the area of Finance & Accounting, HR, Procurement, IT or other supporting functions and/or consulting At least two years of relevant RPA and/or cognitive automation experience Experience in the area of business process management, including process documentation, analysis, and optimization (including knowledge of BPMN 2.0) Certified project manager (e.g.
Angebotserstellung, Rechnungslegung sowie Gutschriften und LastschriftenDie kompetente Betreuung von Kunden, Depots und Business Development Managern zu Themen wie Sendungsverfolgung, Lieferzeiten und Bestellstatus gehört in Ihren VerantwortungsbereichSie übernehmen die Bearbeitung von Retouren, Reklamationen, Rücksendeanträgen sowie BeschwerdemanagementSie betreuen unsere Kunden telefonisch und schriftlich (Inbound & Outbound) inkl. allgemeiner Service- und SupportleistungenUnser Vertrieb und Marketing wird durch Sie bei Werbeaktionen, Bonusvereinbarungen und Marktfeedback unterstützt Das bringen Sie mit: Sie verfügen über eine abgeschlossene Ausbildung im zahnmedizinischen Bereich oder über eine kaufmännische AusbildungSie konnten bereits Berufserfahrung im Customer Service, insbesondere im Inbound- und Outbound-Verkauf sowie der Auftragsbearbeitung sammelnMit SAP, Salesforce und MS Office gehen Sie sicher umSprachlich können Sie auf gute Deutsch- und insbesondere Englischkenntnisse zurückgreifen, weitere Fremdsprachen sind von VorteilTeamfähigkeit, eine selbstständige und strukturierte Arbeitsweise sowie eine ausgeprägte Kundenorientierung gepaart mit einer proaktiven Persönlichkeit runden Ihr Profil ab Gemeinsam erreichen wir unser Ziel – Wollen auch Sie aktiv mitgestalten, sich persönlich weiterentwickeln und einen nachhaltigen Beitrag leisten?
Ihr Beitrag zum gemeinsamen Erfolg: Bearbeitung von Anfragen und Aufträgen (Angebotserstellung, Eingabe in EDV-System, Preisanfragen, Rechnungen erstellen, Terminverfolgung)Kundenservice und ReklamationsbearbeitungPflege von Preislisten, Verträgen und Verwaltung der KundendatenAgieren als initiatives Bindeglied zwischen Produktmanagement, Marketing und Sales Managern Sie passen zu uns. Was Sie mitbringen: Eine erfolgreich abgeschlossene kaufmännische AusbildungMindestens 3 Jahre Berufserfahrung im Customer Service, Vertriebsinnendienst oder Vergleichbares.Erfahrung im Umgang mit ERP Systemen (z.B. proalpha)Freude an Kundenkontakt und Kommunikation, hohes ServicebewusstseinVerhandlungssichere Deutschkenntnisse in Wort und Schrift, weitere Sprachkenntnisse von Vorteil Wir passen zu Ihnen.
Manage and qualify incoming sales enquiries and provide administrative support to the sales team. Serve as the primary contact for after-sales service enquiries in the UK, coordinating next steps including appointment scheduling and material deliveries.
Previous experience in e-commerce, customer service or project management is a plus. As Junior Operations Manager for Greece and Cyprus (m/f/d), you will support the Country Manager in localizing content to ensure our global strategy resonates with the local market.
You implement the national sales strategy in your D‑A‑CH North region. You manage and execute national and regional sales and product campaigns. You actively focus on and prioritize core products such as fuel, toll, refund, TMS, telematics, and e‑mobility.
You implement the national sales strategy within the DACH region. You manage and execute national and regional sales and product campaigns. You actively focus on core products such as fuel, e‑mobility, and fleet management systems.
Operations & Customer Experience Manager(m/w/d) Wir gehören zu den Top 10 der Zeitarbeitsfirmen in Deutschland. Als verlässlicher Partner für Unternehmen und Arbeitnehmer bieten wir Ihnen spannende Karrierechancen in verschiedenen Branchen.
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
Customer Manager (m/w/d) im Innendienst PS Direkt - Job perfekt Eine Bewerbung - Ein Interview - Mehrere Optionen. PS Direkt berät dich - Du entscheidest.
WHAT YOU WILL DO Working closely with project teams, product managers, technical and customer groups to resolve process related problems.Provide accurate status on deliverables to project manager (and frequently internal customers)to ensure successful recharging of project workProvide technical and/or process expertise and input to design, planning, and issue managementEnsure projects and work package delivery is on time and within specified budgetReport promptly any variances of cost and specification to the project managerGather and manage business requirements, user, functional, technical and process requirements for products, services and/or software applicationsJustify project/assignment in terms of context, benefits, options, costs, ROI, risks, dependencies and commitmentsEnsure project/assignment completion in accordance with the pre-determined scope, time, budget and quality; plan, prioritise and communicate status of related tasksPrepare and carry out presentations/documents to clients APPLICATION YOU WILL USE ·Javascript (Angular, Play, React, etc) WHAT YOU SHOULD HAVE 5 year of experience in supervising cross functional, multicultural teamsVery strong in business process modelling, business and data analysisStrong in customer integration technologies (e.g.
Design to Cost Maßnahmen, Lieferanten Recovery) Sie optimieren kontinuierlich die Einkaufsprozesse sowie der Methoden und Tools im strategischen Einkauf IHRE QUALIFIKATION Sie haben ein abgeschlossenes wirtschaftliches Studium zum Wirtschaftsingenieur (w/m/d), Betriebswirt (w/m/d) mit Schwerpunkt Supply Chain Management/Logistics, Logistik, Supply Chain Manager (w/m/d), eine kaufmännische Berufsausbildung mit Weiterbildung zum Fachwirt (w/m/d) oder Betriebswirt (w/m/d), oder eine vergleichbare Qualifikation Sie bringen eine mehrjährige Berufserfahrung aus dem Einkauf, Beschaffung, Purchasing, Procurement, Disposition, Logistik, Logistics, Distributionslogistik, Kontraktlogistik, Supply Chain Management, Lieferantenmanagement, Materialflusssteuerung, Materialbeschaffung, Projektmanagement, Auftragsmanagement, Kundenservice, Customer Service, Customer Support, Vertrieb, Verkauf, After Sales, Ersatzteilmanagement, oder dem Lieferantenmanagement vorzugsweise aus der Luft- und Raumfahrttechnik, Automotive oder der Logistik mit Sie besitzen gute MS-Office Kenntnisse Sie besitzen gute SAP R/3 Kenntnisse Sie haben gute Englischkenntnisse Sie haben eine strukturierte, sorgfältige und ergebnisorientierte Arbeitsweise Sie sind team- und kommunikationsfähig UNSER ANGEBOT Sie erhalten einen unbefristeten Arbeitsvertrag Sie erhalten übertarifliche Löhne sowie Leistungsprämien Sie erhalten Branchenzuschläge nach GVP / BAP Sie erhalten Weihnachts- und Urlaubsgeld nach GVP /BAP Sie haben die Übernahmechance im Kundenunternehmen Sie erhalten kompetente Ansprechpartner Sie erhalten eine individuelle Begleitung und Beratung im Bewerbungsprozess und im Kundeneinsatz IHRE BEWERBUNG Bewerben Sie sich vorzugsweise online oder senden uns Ihre aussagekräftigen Bewerbungsunterlagen per email zu.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
Service Manager - BENE At Leybold we pride ourselves on delivering first-class service to our clients. We are currently seeking a dynamic and dedicated Service Manager to join our team and drive our service delivery to new heights in the Belgium and Netherlands region.
Refund Services Product Manager (gn) - Location Romania Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Give it a try and learn what the market has to offer – our services are free of charge, non-binding and discreet! We look forward to hearing from you. Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOpsWorkflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recoveryHarden environments with network segmentation, mTLS, IAM, and vulnerability remediationProduce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systemsDelivered services for regulated customers (public sector, finance, healthcare)Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standardsKubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google CloudObservability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Working with major, recognized players of the food market, the Group is now seeking for his Customer Quality and Food Safety Manager. IHRE NEUE HERAUSFORDERUNG Reporting to the Group Quality Director. On one hand, you will be the “voice of the customer” and will coordinate worldwide actions relating to Quality & Food Safety (Q&FS) for all Customers.
With a reputation for innovation and reliability, we provide organisations around the world with advanced technology to monitor and manage environmental challenges. Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality.
With a reputation for innovation and reliability, we provide organisations around the world with advanced technology to monitor and manage environmental challenges. Within the KISTERS Group, our HydroMet division provides world-class software and sensor solutions for environmental monitoring and data analysis, giving decision-makers the insight they need to manage floods, droughts and water quality.
Key Responsibilities: Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. Manages a defined portfolio of customers and secures them for a lasting relationship within the region. Responsible for establishing customer business profiles and customer requirements.