Selbstständige Bearbeitung und Lösung von Incidents und Service Requests im Workplace- und VDI-Umfeld Fehleranalyse auf Client-, VDI- und Applikationsebene Enge Zusammenarbeit mit internen Produktverantwortlichen bei Störungen Hardware-Checks, Geräte- und Peripherie-Support, Unterstützung im Trader Floor Eigenverantwortliche Paketierung und Rollouts von Software (MSI, Intune, SCCM/Endpoint Manager) Planung, Abstimmung und Durchführung von Rollout-Wellen mit dem Business Kommunikation an Stakeholder, Handling von Rückmeldungen, Troubleshooting Vollständige Übernahme von Lifecycle-, Release- und Qualitätsprozessen Selbständige Fehlerbehebung im Bereich Teams-Client, Meeting-Funktionalitäten, Audio-/Video Betrieb und Support von MA Safewalk und MobileID Unterstützung bei MFA-/Token-/Login-Prozessen Proxy-Analysen bei Verbindungs- oder Performanceproblemen sowie Firewall-Analysen (Logs, Rule Hits, generelles Troubleshooting im Client-/App-Kontext) Fundierte Erfahrung im Workplace-, Client- oder VDI-Betrieb Fundierte Erfahrung in Software-Paketierung, Rollouts und Störungsbehebung Sehr gute Kenntnisse in Windows 11, Office 365, MS Teams Erfahrung mit MFA/Authentisierungssystemen (Safewalk, MobileID o.ä.)
Advocate use of project management methodology and deploy with business owner to manage and control process optimization Take ownership of optimization projects, aligning target result with team and actively managing to stay on track Define project phases and key activities within – align plan with all stakeholdersActively manage optimization projects to ensure they stay on-track, implementing mitigating and corrective action where necessaryTake responsibility for all stakeholder engagements within remit of team and manage follow up actions to completion Manage team members to validate the correct deployment of process improvement methodologies, supporting effective process design, engendering efficiency and quality of outcomeTrain and empower junior team members to host and manage process design workshops Prepare consolidated team status reporting and presentation in team and stakeholder meetingsChair/manage daily standups for project teamIndependently optimize/redesign processes with high complexity / oversee a number of less complex processes in parallel Validate the process documentation collected, identifying critical data gaps and missing information.
What makes you stand out You have relevant professional experience operating complex, heterogeneous server infrastructures as well as application servers based on Microsoft Windows Server.You have very good knowledge of Microsoft server technologies such as Windows Server, Hyper‑V, Active Directory, Entra ID, Group Policies, and File Services.You are confident in using Windows PowerShell and apply it routinely for administration and automation.You have basic hands-on experience in operating hybrid infrastructures consisting of on‑premises, multi-cloud, and hybrid cloud environments, as well as services such as IaaS, PaaS, and SaaS, including their integration.You bring experience in working with external service providers and partners and are able to manage them in a structured manner.In addition, you work analytically, in a structured and independent way, and maintain an overview even in complex situations.You impress with strong communication skills, the ability to work well in a team, and a high level of responsibility.Fluent German and English skills, both written and spoken, complete your profile.
Proactively contact and communicate with (potential) customers and prospects via phone, email and web forms to identify sales opportunities and manage inbound requests.Understand and evaluate customer needs to provide appropriate solutions.Deliver compelling sales pitches and product presentations to prospective customers.Close sales opportunities by effectively overcoming objections and persuading customers to make purchasing decisions.Sell effectively the core DKV Mobility services and products.Proactively intercept the potential interest of the customer for other DKV Mobility services and products, acquiring the customer.Generating new customers and expand the customer base.Manage the entire sales pipeline efficiently.Cover the entire sales cycle from the lead received to closing.Ensure accurate sending and collection of order forms and SEPA direct debit mandates.Requesting and collecting securities when necessary.Use and maintenance of the CRM system What makes you stand out Experience in telephone sales in industries such as banking, insurance, and financial services.Developed communication skills and high customer orientation.A passion for telephone sales, independence and diligence.Ability to work in a team, initiative and commitment.Support for MS Office (Excel, Word, PowerPoint).Knowledge of the SAP system is welcome.Good knowledge of English.
Lead the full sales cycle from first contact to contract signature. Establish and manage international sales channels, partner networks, and key accounts. Conduct negotiations at C-level with OEMs, Tier-1s, and enterprise customers.
Key Account Manager (Truck) (gn) Vollzeit/Teilzeit (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
High autonomy and ownership: You are motivated, take matters into your own hands, and can lead a complex project or process with little oversight from your manager. Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g.
Manager Process Excellence (gn) Full-time / Part-time (hybrid), fixed-term for 14 months Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
Für unseren renommierten Auftraggeber in Potsdam suchen wir ab sofort Customer Service Manager (m/w/d) - Ab 17,80 EUR/Std. + 200,00 EUR Prämienzahlung und Deutschlandticket Aufgaben: Bearbeitung von Kundenanfragen per Telefon und E-Mail.
Sales Manager Italy North-West (gn) - Location: Milan (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy South-Center (gn) - Location: Rome (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Sales Manager Italy North-East (gn) - Location: Verona (Italy) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Supplier Country Manager (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
What makes your day with us special: Support and Develop Country-Specific Commercial Strategies Support senior sales management in the development, implementation and steering of country-specific strategies for both acquisitions and existing business. Lead Commercial Planning and Performance Management Plan, manage and control success-relevant commercial activities in close collaboration with senior sales management, gradually taking full ownership of planning, execution and performance management.
Gerne auch wenn Sie sich unsicher sind, ob Sie alle Anforderungen erfüllen - wir stimmen die für Sie passende Aufgabenverteilung gemeinsam ab. Ihr Ansprechpartner: Adrian Bazzini HR Manager Tel: +49 (0)89 641 808 - 0
What you can expect You provide professional support to the Executive in day-to-day operations and maintain an overview of all topics.You prioritise, structure, and monitor tasks and deadlines, and coordinate meetings efficiently.You manage appointments and calendars, including planning and prioritising meetings.You organise business trips, handle bookings, and prepare travel expense reports.You create, format, and review presentations, reports, and decision-making documents.You act as the central point of contact for internal and external stakeholders, ensuring smooth information flow.You support projects and events, organise workshops, and independently track open items and deadlines.You handle sensitive information confidentially and assist with budget planning and organisational changes.
Become part of our diverse, dedicated and unique team! What you can expect You manage national & international digitisation initiatives in the HR area, identify digitisation needs in the HR area and help shape the digital strategy.You optimise the existing applications and digitalisation of HR processes in close cooperation with internal and external partners using the existing HR tech stack (Cornerstone on Demand, Haufe PeopleDoc, MS PowerAutomate, RPAs).Your tasks include the implementation of new cloud-based software solutions and other modules, automation of routine tasks and technical integration of M&A into our system landscape, taking into account local/national requirements.You will support and configure the cloud-based HR systems during operation (incl. authorisation concepts) as well as the interfaces between the systems and help design the master data architecture for digital data collection.You will also work closely with the IT security and data protection departments and be responsible for compliance with current standards.You are the contact person for HR colleagues in the event of problems and are responsible for communicating with stakeholders.
As part of our team, you will take on the following responsibilities: You take on disciplinary and functional leadership of the Payment Processing team and continuously develop your team.You actively promote a collaborative, learning-oriented team culture and ensure sustainable skills development.You plan resources, capacities, and skills and ensure the stable and efficient operation of the payment processing platform.You manage the operational payment processing activities, including collaboration with processing service providers and vendors.You are responsible for coordinating internal and external stakeholders of existing systems (e.g.
High autonomy and ownership: You are motivated, take matters into your own hands, and can lead a complex project or process with little oversight from your manager. Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
About us As Global Key Account Manager for Augmented Reality, you will play a pivotal role in driving strategic growth for our advanced optical glass solutions within the AR industry.
Identification and implementation of timeline optimizations and escalation of important topics to leadership. Manage Key External Stakeholders The Integration Project Manager is ultimately accountable for ensuring external stakeholders Divestment Partner, Contarct Manufacturing Organizations, Sales and Distribution Partners are effectively managed and aligned with integration objectives.
Governance & Cross-functional Execution Coordinate execution across functions (Supply Chain, Finance, Commercial) and manage project governance to ensure decision readiness for senior stakeholders. What sets you apart: Academic & Professional Background Degree in Business, Economics, or Finance with 6–9 years of experience in top-tier strategy consulting (MBB/Tier 2) focusing on operations or value optimization.
Team duties include online advocacy, community-outreach efforts, promotions, issues monitoring, channel and campaign measurement etc. Manage presence in social networking sites including Facebook, Instagram, TikTok, YouTube, LinkedIn and other similar community sites, posting on relevant blogs, and seeding content into social applications as needed.
Manager Business Development & Innovation Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
You implement the national sales strategy in your D‑A‑CH North region. You manage and execute national and regional sales and product campaigns. You actively focus on and prioritize core products such as fuel, toll, refund, TMS, telematics, and e‑mobility.
You implement the national sales strategy within the DACH region. You manage and execute national and regional sales and product campaigns. You actively focus on core products such as fuel, e‑mobility, and fleet management systems.
This role is essential to ensuring the accuracy and timeliness of vendor payments, maintaining clean account records, and supporting financial reporting and audit readiness. Main Responsibilities: • Post incoming payments and manage vendor accounts • Reconcile AP sub-ledger to the general ledger • Assist in preparing balance confirmations and reports • Support month-end activities and documentation • Review and process vendor invoices and employee expense claims in accordance with company policies • Perform 3-way matching for purchase orders, invoices, and receipts • Prepare and execute regular payment runs (wires, ACH, checks) • Reconcile vendor accounts and resolve discrepancies or payment issues • Assist with AP month-end closing, including journal entries and accruals • Maintain accurate AP ledger records and support general ledger integrity • Communicate with vendors and internal stakeholders to ensure timely resolution of issues • Support internal and external audit requirements with documentation • Contribute to the improvement of AP procedures and participate in system/process updates What makes you stand out • Degree in Accounting, Finance, or related field • 2–3 years of experience in AP or accounting • Familiarity with ERP systems and accounting principles • Detail-oriented with good time management skills • Solid understanding of accounting principles (GAAP/IFRS) • Strong Excel skills and attention to detail • Effective communication and organizational skills • Ability to work under deadlines and manage multiple priorities • Experience in a high-volume or shared services AP environment • Attention to detail
Manager Business Coordination Toll (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Als Claim Manager übernimmst du eine zentrale Rolle in der Absicherung unserer Servicequalität und Lieferantenbeziehungen. Du identifizierst Claims, steuerst den gesamten Prozess und arbeitest eng mit technischen und kaufmännischen Teams zusammen.
Als Claim Manager übernimmst du eine zentrale Rolle in der Absicherung unserer Servicequalität und Lieferantenbeziehungen. Du identifizierst Claims, steuerst den gesamten Prozess und arbeitest eng mit technischen und kaufmännischen Teams zusammen.
You will work closely with the Inside Sales team and the Finance team and take initiative in helping potential customers, answering questions, and identifying opportunities. You report to the Finance Manager and are part of a team of around ten colleagues. Your Responsibilities: Calling customers to collect missing documents or information (such as SEPA mandates or guarantees)Actively following up on customer requests to accelerate onboardingCommunicating with customers in a friendly, clear, and professional mannerIdentifying commercial opportunities and forwarding them to Inside or Field SalesContributing to high customer satisfaction by thinking proactively and solving problemsRecording contact moments and actions in our systemsCollaborating with Finance, Inside Sales, and Field Sales to provide optimal customer support What makes you stand out Availability of at least 32 hours per week (up to 40 hours)Completed vocational education (MBO-level or equivalent)Strong communication skills and a customer-oriented attitudeCommercial awareness and enjoyment of customer contactAbility to assess situations quickly and translate them into concrete actionsStress resistance and a proactive, solution-oriented working styleAbility to maintain oversight and set prioritiesExcellent command of Dutch and English; French and/or German is a plus What do we offer Participation in the bonus scheme after 12 monthsA market-competitive salaryAn informal work environment with short communication lines and a pleasant atmosphere27 vacation days (based on 40 hours)Non-contributory pensionTravel expense reimbursementPossibility of hybrid working after 6 months (max. 2 days per week from home)Free parking at our office in Noordwijkerhout We are looking forward to your application and to applicants who enrich our diverse culture!
Product Manager eCommerce (gn) fulltime/parttime (hybrid) Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment.
Education/Qualifications: 5+ years of Supply chain experience (Purchasing manager or other). MCIPS or similar degree. Project management qualifications an advantage Professional Skills/Abilities: Experience with and sound knowledge of end-to-end complex manufacturing supply chains.
You will partner closely with hiring managers, influence recruitment strategy, and actively contribute to scaling our tech teams. Responsibilities: Manage the end-to-end recruitment process for technical roles (Software Engineers, DevOps, QA, Data, etc.)Partner with hiring managers to define role requirements and ideal candidate profilesProactively source candidates via LinkedIn, tech communities, and other relevant channelsScreen CVs, conduct HR interviews, and coordinate technical interviewsBuild and maintain strong talent pipelinesEnsure an excellent candidate experience throughout the hiring processTrack and analyze recruitment KPIs and continuously optimize processesSupport employer branding initiatives (LinkedIn posts, events, tech communities)Mentor junior recruiters when applicable What makes you stand out 3–6+ years of experience in IT / Tech RecruitmentProven experience recruiting for complex technical rolesSolid understanding of modern technologies and tech Hands-on experience with ATS platforms and LinkedIn RecruiterStrong communication, stakeholder management, and negotiation skillsResults-driven and solution-oriented mindsetAdvanced level of English (written and spoken) We are looking forward to your application and to applicants who enrich our diverse culture!
What you can expect We are looking for a detail‑oriented and customer‑focused professional to join our team in Timisoara, Romania as a Back Office Support. In this role, you will manage contract preparation, ensure timely invoice collection, maintain accurate financial reporting, and serve as a key point of contact for clients and internal departments.
What makes you stand out You have successfully completed a degree in (business) informatics, industrial engineering, business administration, or a comparable qualification.You already have several years of experience as a manager and extensive experience in managing complex project and program structures in IT development and restructuring.Additionally, you have gained significant experience in stakeholder management.Your profile is rounded off by broad and up-to-date knowledge in cloud and web services, as well as a strong understanding of the connections between business policy and technical development.You are characterized by a very structured way of working, great endurance, and goal-oriented thinking and acting, taking into account the strategic orientation of the company.Furthermore, you have strong strategic thinking and acting, especially regarding the development of the future IT organization as the backbone of business development.You possess excellent analytical thinking skills, pronounced solution orientation, high social competence, reliability and integrity, as well as conflict resolution skills.Your good presentation skills, especially at the management level, combined with above-average negotiation skills, strong motivational ability, and persuasiveness are among your strengths.Your fluent German language skills in both written and spoken form are complemented by fluent English language skills in both written and spoken form.
Wir suchen einen dynamischen und engagierten Product Manager DACH (m/w/d) für unser Industriesegment, der den Vertrieb ausgewählter Produkte vorantreibt und das Produkt sowie die damit verbundenen Aktivitäten während des gesamten Produktlebenszyklus innerhalb des Industriesegments steuert, unter Berücksichtigung der allgemeinen Roadmap und der entsprechenden Marketingstrategie für das Segment Industrie, sowohl auf lokaler als auch EMEA-Ebene.
About us Your Contribution Service & Support Manage incidents and changes via ITIL processes (ServiceNow).Provide 2nd-level support for key users and application users.Deploy bug fixes, configuration changes, and minor enhancements.Support rollout activities at new factories.Gather requirements and user feedback for consulting team.
WHAT YOU WILL DO Interactions primarily involve presenting to or influencing business representatives or vendors Interact primarily in issues related to specific phases of work or technical issues Participate in project meetings to argue for the test relevancy Specify logical and physical test cases, starting scenarios and test scripts Set up and maintain test environments Evaluate automation potential and define setup for automation and analyze the requirement complexity and estimate the test effort Conduct test analysis and design Execute manual and automated test cases (dynamic testing) and check and assess test results and manage defects Provide expert advice, training and technical assistance Contribute to employees’ professional development WHAT YOU SHOULD HAVE 5-8 years of experience including 3+ years of testing with emphasis on analysis and problem solving skills Experience in software development, service management Experience in test script development Strong in testing (test analysis & design, test execution, defect management process) and test management Strong in VB/Java scripting development (for test automation) Good knowledge of automation framework design Strong conceptual thinking and sense of responsibility Solid in business communications and business focus (service, relationship and quality) Solid business communications knowledge State-of-the-art knowledge of test related technologies, processes, and practices WHAT IS THE PLUS POINT(S) Strong technical skill of Vb scripting or Java programming Good understanding of test automation framework and/or open source tool set Hands on web services / API testing also integration with Jenkins, GitHub and any ALM tool WHAT YOU WILL GET FROM US Great Team of IT Professionals with Global Working Exposure Meal Card and Flexible Benefits – Customized According to Individual Needs On-Going Professional and Technical Training and Certifications A Multicultural Environment in Modern Offices Choose Any Day for Your Vacation From Earned Public Holiday (Saturday and Ad Hoc) Smart Casual Everyday Global Internal Job Opportunities Available Within DPDHL Unlimited Outpatient Medical Home Office Possibilities Sounds good?
Angebotserstellung Steuerung des kompletten Sales-Cycles von der Kundenansprache bis zum Abschluss Moderation von Kunden-/Interessenten-Workshops sowie Präsentationen auf Messen und Roadshows Vertrieb unseres ausgewählten ITSS-Systemhaus Portfolios und unserer Dienstleistungen Vertragserstellung, -verhandlung und -abschluss in Zusammenarbeit mit unseren Consultants Kontinuierlicher Ausbau der Kundenbeziehung durch Relationship-Management (Key-Accounts) Womit Sie uns überzeugen Durch eine abgeschlossene Ausbildung oder ein technisches Studium mit IT-Schwerpunkt und betriebswirtschaftlichem Grundwissen oder einer ähnlichen Qualifikation Erfahrung in einem vertriebsnahen Umfeld mit hoher Beratungsaffinität, vorzugsweise mit einschlägiger Berufserfahrung als Account Manager Sicheres und kompetentes Auftreten in Kundengesprächen und fachliche Kompetenz im IT-Lösungsgeschäft Gute Präsentationsfähigkeiten, kundenorientiertes sowie unternehmerisches Denken und Handeln Reisebereitschaft, Führerschein (PKW) Es erwartet Sie Gelebter Teamspirit und Zusammenarbeit in einem erfolgreichen Arbeitsumfeld Ein seit Jahren erfolgreich am Markt etabliertes Produkt- und Lösungs-Portfolio Ein flexibles Arbeitszeitmodell auf Vertrauensbasis sowie mobiles Arbeiten mit entsprechender technischer Ausstattung Aktive Förderung und Entwicklung Ihrer Fähigkeiten durch IT- und Non-IT-Schulungen Leistungsorientierte Bezahlung, Firmen-KFZ und weitere Benefits Wir freuen uns auf Ihre Bewerbung über das Bewerbungsformular auf unserer Karriereseite!
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
YOUR TASKS: Working together as part of the Service KAM Team, reporting to Director Global Service KAM, the Customer Account Manager is responsible for developing and implementing service strategies, managing customer relationships, and identifying new business opportunities You would work closely transversally with all service areas, operation, sales, legal and Technical Departments to develop various strategies Your role would be to drive sales growth, ensure customer satisfaction, and promote the company's services and win-win claim settlements to the assigned clients High level point of contact for clients, providing coordinated communication (one voice), access to the company’s products and services Manage and develop relationships with clients to understand their business, risks, and opportunities, and build a personal rapport with client contacts in order to be seen as a trusted advisor Define strategy for assigned accounts (constant process) Review client financials and regularly meets with senior executives to understand their longer-term strategies.
You will also define architecture requirements and create viable specifications of the processes and systems. You are required to manage architecture-related communication inside IT Services and outside DP DHL. You will design and develop integrated solutions that meet current and future business needs.
To organise trial evacuations and alarm tests on a regular basis. To manage various infrastructure maintenance contracts and to manage the H&S spend to budget. Influence the behavioural safety within the Company through your own example, setting high standards and expectations for those around you.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Western Europe.
If you would like to contribute to this diverse and ambitious team, we look forward to receiving your application! What makes your day with us special: Develop and Manage Regional Distributor Partnerships Build, maintain and strengthen long-term relationships with regional distributors across Asia Pacific.