Key Responsibilities: Develop and maintain strong existing customer relations and loyalty through ensuring customer satisfaction. Manages a defined portfolio of customers and secures them for a lasting relationship within the region. Responsible for establishing customer business profiles and customer requirements.
Key responsibilities Deal Execution & Financial Analysis Lead the preparation and execution of hotel sale assignments, pitches, and client proposalsDevelop and apply advanced financial models to assess strategic alternatives and capital structuresManage virtual data rooms, investment memorandums, and marketing deliverablesAnalyse market data, monitor financial trends, and prepare high-quality client presentations Client Relationship Management Build and sustain strong relationships with investors, operators, and partnersRepresent JLL at major industry conferences, networking events, and client meetingsCollaborate across regional and global JLL teams to deliver seamless cross-border solutions Team Leadership & Collaboration Manage direct reports and mentor junior team members to support professional growth Contribute to a high-performance, collaborative culture within the DACH and wider EMEA teamsMaintain accurate records in JLL’s CRM and research databasesUndertake site visits and property inspections with clients and investors Qualifications required / Your profile University degree in Business Administration, Real Estate, Finance, Hotel Management or other related fieldsMinimum 5 years’ experience in hotel real estate, hospitality investment or a related capital markets fieldOutstanding academic and professional achievementExceptional financial modelling, analytical and market research skillsGreat attention to detailStrong team orientation and leadership skillsAbility to multi-task and thrive in a diverse and fast-paced environmentGreat interpersonal and communication skills to interact with external and internal stakeholders including senior managementAdvanced MS Office skills, especially in Excel, PowerPoint, Word and OutlookTrack record of initiative, analytical excellence, and delivering results in a fast-paced environmentFluent in German and English (both written and spoken) We offer Opportunity to work with the world’s leading hotel real estate advisory team, on some of the sector’s most significant transactionsDirect exposure to international capital marketsAccess to JLL’s global network and knowledge-sharing platformFlat hierarchy in a dynamic, collaborative, and supportive work environmentStrong recognition for high performance, with competitive rewards and career development opportunitiesParticipation in industry events to expand your professional network To apply Please submit your cover letter, CV and academic transcripts.
To support the Audio-Visual equipment for the meeting rooms and provide first-line resolution or escalate requirements as necessary Answering the phone in a professional manner consistent with global standard To ensure the reception desk, waiting area and meeting rooms are maintained to highest standards of tidiness and cleanliness Manage incoming and outgoing courier and other packages or mail as required Managing and completing printing and binding requests To work closely with the FM, Technology and wider building services teams to provide the best possible service to all clients and employees Procure and distribute pantry amenity supplies and stationery Your profile: Experience in reception, concierge or related field Previous catering or hospitality experience is desirable Excellent people skills and ability to interact with a wide range of client staff and demands Previous experience of working within a high profile corporate environment Facilities Management exposure would be beneficial Fluency in English and German Strong PC literacy and proven ability to manage daily activities using various systems.
You will also manage a team of technicians and engineers to deliver exceptional service to clients and ensure adherence to best practices and industry standards.
Integrity, honesty and punctuality is also expected Our Commitment to Sustainability and Innovation At JLL, we're committed to building a better tomorrow. As a Senior Facilities Manager, you'll have the opportunity to contribute to our global sustainability initiatives, helping to reduce environmental impacts across our managed properties.