CANCOM SE sucht in eine/n Customer Success Manager (m/w/d) (ID-Nummer: 13694830)
Als Customer Success Manager (m/w/d) für unser innovatives KI-Tool bist du die zentrale Ansprechperson für unsere Kund:innen und begleitest sie dabei, das volle Potenzial unserer Technologie zu nutzen.
Your Responsibilities: Lead and execute high‑impact logistics projects aimed at continuously improving and standardizing 10 global warehouses, transportation networks, and repair operations Drive the physical transformation of sites by managing space development, layout optimization, and material‑flow design Implement modern solutions by overseeing the selection and introduction of best‑in‑class storage systems, transportation technologies, and material‑handling equipment Your Qualifications: Completed degree in Business Administration, Supply Chain / Logistics, or a comparable qualification Professional experience in Project Management and Supply Chain / Logistics Hands‑on experience in designing, implementing, and improving warehouse material flows, storage systems, and material‑handling equipment (mandatory) Proven success in leading cross‑functional and transnational project teams within a complex matrix organization (required) Expertise in end‑to‑end project management — from initiation and planning through monitoring, control, and project closing (mandatory) Experience working with Google Workspace Business‑fluent English skills and advanced German language skills Strong communication, interpersonal, and leadership abilities with the capability to influence and collaborate across diverse teams Demonstrated ability to develop compelling business cases, lead milestone/gate reviews, and manage project financials Strong analytical skills Willingness to travel worldwide Wir freuen uns auf Ihre aussagekräftige Bewerbung. / We look forward to receiving your detailed application.
Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers. We are seeking support in SAP & Configuration Management to update the As-built and As-maintained Bills of Materials for our wind turbines, which serve as the data basis for our service department.
Nordex Spare Parts Management, with its approximately 100 employees at the Hamburg and Rostock locations, manages the worldwide spare parts supply for our customers. We are seeking support in SAP & Configuration Management to update the As-built and As-maintained Bills of Materials for our wind turbines, which serve as the data basis for our service department.
As a Technical Account Manager (TAM) at SCAYLE, you will be the strategic and technical point of contact for a portfolio of 5-10 enterprise E-Commerce SaaS customers.
As a Service Product Manager, you shape the global service products of the Nordex Group and support our international organization with clear, robust, and market‑oriented solutions.
YOUR TASKS Implement quality methodologies and procedures at the buffer yards, ensuring strict adherence to the quality control plan Supervise the proper execution of various subprocesses at the buffer yards Inspect incoming components such as concrete tower segments and tower internals Conduct audits on the installation of tower internals within stored tower segments Perform final inspections of the concrete tower before handing over to the Project Management organization Identify, document, and manage non-conformities arising during storage at the buffer yards Report daily on the progress and quality status of construction activities Participate in cross-functional meetings within the concrete tower structure to support project execution Coordinate tasks and activities at the buffer yards with the global quality team YOUR PROFILE Completed vocational training in a technical field (e.g. construction materials testing, concrete technology, or similar); further qualification as a certified technician in civil engineering or quality management is an advantage Experience with concrete and/or quality procedures is an asset English proficiency at B2 level and strong communication skills German proficiency at C1 level Team-oriented mindset YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
Fundiertes Know-how im Umgang mit ERP- oder vergleichbaren Business-Lösungen Souveränes Auftreten in Gesprächen mit Fach- und Führungskräften Technisches und betriebswirtschaftliches Grundverständnis Fähigkeit, Kundenbedürfnisse in nachhaltige Lösungen zu übersetzen IHRE ERFAHRUNGEN Sie verfügen über mehrere Jahre Erfahrung in der Betreuung und Entwicklung von Bestandskunden im ERP- oder Softwareumfeld und bringen ein gutes Gespür für vertriebliche Chancen mit. Erfahrung in der Rolle als Account Manager Bestandskunden, Customer Success Manager oder vergleichbar Nachweisbare Erfolge im Cross-Selling oder in der Einführung zusätzlicher Module Idealerweise Branchenkenntnisse aus Food, Pharma oder Chemie Sehr gute Deutschkenntnisse, gute Englischkenntnisse IHRE BENEFITS Neben einer starken Marktposition und einem attraktiven Produktportfolio erwartet Sie ein Umfeld mit echtem Teamspirit, Flexibilität und Entwicklungsmöglichkeiten.
Designed to scale to tens of thousands of merchants, the Seller Center currently manages assortments ranging from 100 to 4,000 products – and growing. By joining our team, you will help shape a core product that directly drives marketplace scalability and success for some of the most exciting brands in the world.
YOUR TASKS Ensuring compliance with Nordex QHSE standards and construction site regulations Leading site setup and managing daily operations from execution readiness to project completion Coordinating subcontractors, suppliers, and internal teams to ensure smooth and timely execution Overseeing productivity, resource allocation, and quality of work on-site Managing customer relationships at site level and supporting the Project Manager in aligning expectations Ensuring contract execution and compliance with all involved parties Facilitating effective communication between stakeholders and maintaining strong working relationships Reporting site progress according to governance guidelines and ensuring proper project documentation Supporting continuous improvement by contributing to lessons learned and participating in relevant training YOUR PROFILE Degree in Engineering (e.g.
Experience with quality procedures Experience with maintenance management programs is a plus, as well as knowledge of environmental, legal or occupational risk prevention regulations in precast production Fluent in English (minimum B2 level) and in German Strong leadership skills with the ability to motivate and manage teams Business vision and ability to manage large-scale projects Analytical, interpersonal, organizational and communication skills Previous experience as factory coordinator, the precast sector, in the renewable energy sector and in production environments will be a plus YOUR BENEFITS Nordex offers a range of attractive benefits – here’s a selection of what you can look forward to.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
YOUR TASKS Coordinate and monitor the progress of subcontractors and report regularly to the BOP Manager and other stakeholders Ensure timely project completion by continuously tracking schedules and adjusting plans to prevent delays Enforce safety regulations and building codes through regular inspections and identification of hazards or violations Ensure all construction activities comply with approved plans, specifications, permits, and applicable standards Implement, supervise, and ensure compliance with the Quality Control Plan (QCP), including verification of completed work units and required testing Review construction procedures and resource requirements to meet design specifications and local/international standards Verify the foundation assembly process and act as a technical advisor during construction phases, applying defined quality procedures and stop points Identify and resolve issues during construction, verify subcontractor resources for correcting deviations, and review corrective procedures for compliance with QCP and regulations Maintain accurate documentation of project progress and quality control measures Communicate effectively with clients, contractors, and stakeholders to ensure project expectations are met YOUR PROFILE Degree in civil engineering or a related field; equivalent professional experience is also considered Experience in civil construction, ideally in wind energy projects and in supervisory roles Solid understanding of quality control procedures and local as well as international regulations Strong communication and leadership skills with the ability to guide and motivate teams Proven ability to resolve conflicts and conduct audits in construction environments Fluency in German and English (minimum B2–C1), both written and spoken Proficiency in project-related documentation and stakeholder interaction A valid driver’s license recognized in Germany is required for this position ADDITIONAL REQUIREMENTS The following valid certifications and safety trainings are required for this position: Working at Heights certification (issued within the last 12 months) First Aid training Fire Awareness training Confined Spaces training (due to work in the foundation pit) WILLINGNESS TO TRAVEL: You are ready to travel and work flexibly on-site according to project requirements.
Check the correct pre-assembly of the tower internals in the concrete segments Conduct audits of the preassembly and assembly phases of the concrete towers Perform the final inspections of the concrete tower prior to the handover to the PM organization Detect, open and manage the non-conformities opened during the construction phase Check the quality methods and documentation used by the subcontractors on site Report on the daily progress of the status of the construction activities in terms of quality Participate in meetings with other areas within the concrete tower structure to ensure execution of the project Coordinate with the global quality team in terms of tasks and activities on site YOUR PROFILE Certificate of Higher Education in Engineering or similar Experience in Construction, experience with wind turbine assembly and construction activities desirable.
Check the correct pre-assembly of the tower internals in the concrete segments Conduct audits of the preassembly and assembly phases of the concrete towers Perform the final inspections of the concrete tower prior to the handover to the PM organization Detect, open and manage the non-conformities opened during the construction phase Check the quality methods and documentation used by the subcontractors on site Report on the daily progress of the status of the construction activities in terms of quality Participate in meetings with other areas within the concrete tower structure to ensure execution of the project Coordinate with the global quality team in terms of tasks and activities on site YOUR PROFILE Certificate of Higher Education in Engineering or similar Experience in Construction, experience with wind turbine assembly and construction activities desirable.